cinch 2022: Digital Ticket Access

cinch 2022: Digital Ticket Access

All tickets for the Championships will be accessed digitally this year. There will be no paper tickets.

If you have purchased tickets for the Championships, you will receive an email from the LTA inviting you to download the LTA Tix ticketing app from Monday 30th May.

For full, detailed instructions on how to access your tickets via the app please CLICK HERE.

A brief, summarised version is below:

  • When you have downloaded the LTA Tix app, you must create an account using the same email address with which you purchased your tickets.
  • Once logged in, all of your tickets will be displayed from Tuesday 31st May. For example, if you have four tickets for the Tuesday, then underneath cinch Championships Day 2 there will be four tickets displayed and each individual ticket will include which seat that ticket holder has been allocated.
  • On the day, a live QR Code will appear on each digital ticket. This is what is scanned by security at the front gate on arrival.

Please be aware that no tickets will be displayed on the app until Tuesday 31st  May onwards.

If you do not receive an email from the LTA inviting you to download the ticketing app, please do not worry.

You can just search ‘LTA Tix’ on your smartphone’s App Store – the ticketing app should be the only one to appear. You can then download it and get started.

Sending tickets onto others in your party

If you are attending with guests, it is recommended that you send their ticket to them via the app, so everyone can arrive separately and they have their own ticket on their own phone. If you leave your seat to go to the bathroom or the bar for example, you will need your ticket on your phone to get back to your seat.

To send each person attending their ticket, you need to:

  1. Select the ticket you want to send on
  2. Once the ticket is on the screen, click the three vertical dots in the bottom right corner – the option to send will appear
  3. Press send and input an email address for the person you are sending the ticket to
  4. Press send again and that person will receive an email inviting them to download the app
  5. Once registered on the app, the ticket that you sent on will be displayed in the app for them to access individually

Retrieving a ticket that you have sent on

Don’t panic if you have sent a ticket onto someone who then cannot make it. You can send the ticket onto someone else.

To recall a ticket you have sent on, you need to:

  1. Ask the person to whom you originally sent the ticket to open the app, click through to the event day and find the ticket you would like to be returned to your account
  2. Once they have found the ticket, they will need to click on the three vertical dots in the bottom right hand corner
  3. In the menu that appears, they will need to click on the ‘Return transferred ticket’ option
  4. On the confirmation page that appears, they will need to click ‘Yes’ to return the ticket to your account
  5. The returned ticket will then appear back in your ticketing app. From there, you can send it on to another guest using the same instructions as above

For any queries you may have regarding the ticketing app, please click here to be redirected to the dedicated cinch Championships page on the LTA website.